Privacy & Policy

Effective Date: 23 July 2023

PassiveGen Courier Solution ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

  • Personal Information: When you register or use our services, we may collect personal information such as your name, address, phone number, email address, and payment details.
  • Transaction Data: Details about the shipments you create, including parcel information, delivery addresses, and tracking numbers.
  • Usage Data: Information about your interactions with our website and services, including IP address, browser type, and access times.
  • Customer Support Data: Information you provide when you contact us for support or inquiries.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Services: Manage your shipments, process transactions, and improve our services based on your feedback.
  • To Communicate with You: Send updates, notifications, and promotional materials related to our services.
  • To Process Payments: Handle billing and payment transactions securely.
  • To Ensure Security: Detect and prevent fraud, abuse, and unauthorized access to our services.

3. Sharing Your Information

We may share your information in the following circumstances:

  • Service Providers: With third-party service providers who assist us in operating our business, such as payment processors, delivery partners, and IT service providers.
  • Legal Requirements: When required by law or to comply with legal obligations, such as responding to subpoenas or regulatory inquiries.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to access the personal information we hold about you.
  • Correction: The right to request corrections to inaccurate or incomplete information.
  • Deletion: The right to request the deletion of your personal information under certain circumstances.
  • Objection: The right to object to the processing of your information for certain purposes.

To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and improve your user experience. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our services after changes have been made constitutes your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: