PassiveGen Courier Solution Delivery refers to the comprehensive suite of delivery services provided through the PassiveGen platform. This solution is designed to streamline and optimize the process of managing courier and parcel deliveries. Here’s what it includes:Parcel Tracking: Real-time tracking of parcels to monitor their status and location throughout the delivery process.Order Management: Efficient handling of incoming and outgoing shipment orders, including scheduling and dispatching deliveries.Delivery Scheduling: Options to schedule deliveries, including setting specific delivery windows or holding parcels for a certain period before delivery.Merchant and Customer Management: Tools for merchants to manage their accounts, process orders, and communicate with customers, as well as features for customers to track and manage their deliveries.Billing and Invoicing: Automated generation of invoices for deliveries, with integration for payment processing and subscription management.Notifications: SMS and email notifications to keep both merchants and customers informed about the status of their deliveries.Support Services: Access to customer support for assistance with delivery issues, tracking inquiries, and general questions.Customizable Features: Options to tailor the delivery process to specific business needs, including integration with existing systems or custom delivery workflows.PassiveGen Courier Solution Delivery is designed to simplify and enhance the efficiency of courier services, providing a seamless experience for both businesses and their customers.

To contact PassiveGen Courier Solution, you can use the following methods:Hotline: +94 777 702 275Email: [email protected] any inquiries or support needs, feel free to reach out via phone or email. Our team is available to assist you with any questions or issues you may have.

A merchant can track their parcel delivery using the PassiveGen Courier Solution by following these steps:Log In: Access the PassiveGen platform with your merchant account credentials.Navigate to the Dashboard: Go to the merchant dashboard where you can view an overview of all your shipments.Select the Parcel: Find the specific parcel you want to track by searching for it using the tracking number or order details.View Tracking Information: Click on the parcel to see detailed tracking information, including its current status, location, and estimated delivery time.Monitor Progress: You can continuously monitor the progress of the delivery in real-time through the platform's tracking feature.By using these tools, merchants can stay updated on their shipments and manage their delivery operations more effectively.

To send a product or courier using PassiveGen Delivery, follow these steps:Log In: Sign in to your PassiveGen account with your credentials.Create a New Shipment: Navigate to the "Create Shipment" section on the dashboard.Enter Shipment Details:Sender Information: Provide the sender's name, address, and contact details.Recipient Information: Enter the recipient's name, address, and contact details.Parcel Details: Input details about the parcel, such as weight, dimensions, and contents.Delivery Options: Choose your preferred delivery method, such as standard or express.Generate Shipping Label: Review the shipment details and confirm. Generate and print the shipping label provided by PassiveGen.Schedule Pickup or Drop-off: Arrange for a pickup by scheduling a time or drop off the parcel at a designated drop-off point.Track the Shipment: Once the parcel is in transit, you can use the tracking feature in your PassiveGen account to monitor its progress until it reaches the recipient.If you need any assistance during the process, you can contact PassiveGen’s support team for help.

Yes, with PassiveGen Delivery, you can hold a parcel for more than 3 days before home delivery. When creating a shipment, you can specify the delivery preferences, including a request to hold the parcel for a specified period. This feature allows you to manage delivery timing according to your needs.If you need assistance with setting this up or have specific requirements, you can contact PassiveGen's support team for further guidance.

Yes, PassiveGen Delivery supports product exchanges. Here’s how it typically works:Request for Exchange: The customer initiates a product exchange request through the platform or directly with the merchant.Return Pickup: Schedule a pickup for the returned product from the customer's address.Return Processing: Once the returned product is received, process the return according to your business's return policy.Send Replacement: Arrange for the replacement product to be delivered to the customer.Track Exchanges: Use the tracking system to monitor both the return of the original product and the delivery of the replacement.This process ensures that both the returned and replacement items are handled efficiently. If you need further assistance with managing product exchanges, PassiveGen’s support team is available to help.

Yes, PassiveGen Delivery can facilitate deliveries to addresses inside Cantonment or other restricted areas. However, deliveries to such areas may require special permissions or clearances. Here’s what you need to do:Verify Restrictions: Confirm any specific regulations or restrictions for delivering to the restricted area.Provide Documentation: Ensure that all necessary documentation or permits are in place for the delivery.Schedule Delivery: Arrange the delivery while adhering to any time restrictions or guidelines applicable to the area.Contact Support: If you need assistance or have specific requirements for deliveries to restricted areas, contact PassiveGen’s support team for guidance.By following these steps, you can ensure smooth and compliant deliveries to restricted areas.

Yes, you can register as a merchant on PassiveGen Courier Solution even if you do not have a Facebook page. A Facebook page is not a requirement for merchant registration. Simply provide the necessary business details during the registration process, and you can start using our platform to manage your deliveries. If you have any questions or need assistance with the registration process, feel free to contact our support team.