This is a business that has its own fair share of challenges just like any other career. This is where the Courier Service SaaS applications come into play. Order tracking: This is a commonly faced challenge. Businesses lack tools to help them track all their deliveries. Sam, on the other hand had a courier business that consistently misplaced packages. due to which the customers were dissatisfied due delays. Since we implemented a SaaS platform, for Sam’s Foodpark they could easily trace every order from pickup to delivery. This provided transparency around lost packages and trust with customers went up.
One of the challenges is route optimization. Drivers end up following inefficient directions, leading to more vehicle time on the road and consuming fuel. This will inevitably increases the cost to operate for that business. With SaaS apps you get automatic route optimization. For example, a delivery manager Mary had his drivers to go through the same routes daily along with heavy traffic. SaaS: Mary's drivers get optimized routes considering both traffic and distance. It even shorten delivery times and cut fuel costs by 15% – an efficiency to the business.
And the communication between dispatchers, drivers and customers can often get jumbled in translation somewhere down the line as well. Manual dispatch causes communication delays. However, John's company was a victim of this. Many orders were delayed thanks to the late info given to drivers. Ramsay reports that drivers automatically received updates once a SaaS solution was implemented. Notifications were also sent to customers, keeping them in the loop. The smooth communication resulted in a faster delivery and lower errors.
Another important challenge that a lot of courier services face is the amount tedious manual administrative tasks they have to handle on day-to-day basis such as invoicing, reporting etc. They are time-consuming and error-prone tasks. This is where a SaaS solution comes in to automate these tasks. Each week Lisa, runs a small courier business and would spend hours on invoicing. With the SaaS system, invoicing was automated. Automated production of delivery performance reports It saved Lisa time and her from making mistakes. With less time spent on paperwork, she was able to devote more of her day developing business. SaaS makes courier management simple as it can deal with the most intricate problems faced by any of every business.
By partnering with Passivegen and using their state of the art SaaS solution, courier service companies as well as startups would be able to make better logistics decisions in context of delivery operations. Be it any matured or a new startup logistics provider - PassiveGen powers you up with all features that makes your courier business operational and scalable.
PassiveGen comes with real-time delivery tracking, dispatch automatically done route optimization customer notification and detailed reports which encompasses a plethora of services in it. Regardless of the size or use case for your company here you can select from a wide range of tools that address things in which interest and not be drowned into what is overwhelmingly complicated.
Its user-friendly interface differentiates PassiveGen from the rest and is tailored to both experts as well as newbies. And you do not need to know much yet— PassiveGen has got an understandable platform and demonstration videos no matter if your are starting in delivery business.
Get started, today, with PassiveGen and leverage their field-proven technology and support to take margin from the feature Cloud. Visit PassiveGen Today — Get on your way to operational genius nous with a system built for Business Growth.
